Questions to ask before you hire a chimney company

Credentials and Experience

Before hiring a chimney company, inquire about their credentials and experience. Ask how long they have been in business and if their technicians are certified or trained in chimney cleaning and repair.

Understanding their experience with various chimney types, including yours, can assure you of their capability to handle your specific needs. It's also helpful to ask about their familiarity with local codes and regulations.

Services Offered

Different chimney companies may offer varying services. Confirm that the company provides the specific services you need, whether it's cleaning, repair, inspection, or installation.

Ask if they use modern technology in their inspections, such as video scanning, to ensure a thorough evaluation. Understanding their service offerings can help you make an informed decision.

References and Reviews

Request references or read customer reviews to gauge the company’s reputation. A reputable company should be willing to provide references or direct you to customer feedback.

Check online reviews for insights into other homeowners’ experiences. Consistently positive feedback can provide confidence in their reliability and quality of work.